Transferring Your Website to
As a trusted provider who has been hosting websites and databases since 1999, we regularly receive requests from frustrated customers who are unhappy with the shoddy service or lack of software and support they are getting from their existing provider. We welcome customers to transfer their sites to and discover the true meaning of first rate technical support and customer care.

How do I transfer an existing domain name?

Transferring your website to can be accomplished in two easy steps:

1) Choose a Hosting Plan.

Review our selection of hosting plans and options, and choose the plan that best suits your requirements. Once you have made your selection, complete our secure online order form. Your details will be automatically forwarded to our website engineers, who will setup your required hosting plan.

Shortly afterwards, you will be emailed a Welcome Kit, which fully details the procedure to upload your web pages, setup and manage your email accounts, make changes to your account, and much more. Your website will be setup on our servers and your Welcome Kit will be emailed to you within 24 hours of placing your order.

2) Edit Your Domain Name Record.

After placing your order, you will need to edit your domain name record and 'point' the name to SpyderWebs' network. You normally do this by visiting the web site of your domain name registrar and editing your domain name record. Specifically, you need to change the Domain Name Server (DNS) section of the name record and update the record so that it matches the information shown below.'s Name Server information:

Primary Server Hostname:
Secondary Server Hostname:
Third Server Hostname:

Once you have saved your entry, it will take approximately 24 hours for the change to come into effect. Afterwards, your domain name will be 'pointing' to SpyderWebs' servers, and you will be able to access your site with FTP, FrontPage, and your web browser.

If you experience any problems with the transfer, please let us know and we should be able to assist you.

NOTES: As there are over 1000 domain name registrars worldwide, we cannot provide the exact transfer procedures for each name registrar. The policies and procedures can be quite different from registrar to registrar, so you will need to consult the documentation from your registrar for exact procedures to transfer your website or edit your domain name record.

It is the responsibility of the domain name owner to make the DNS changes to the domain name to 'point' to our Name Servers. While we can assist customers who are having trouble transferring their sites, we do not perform this service automatically.

For your assistance, the following links will provide you with specific transfer information from the Internet's major domain name registrars.

Network Solutions (InterNIC)
Modifying Your Domain Name Registration Record
Transfer, Changes & Escrow Services


Account Login

While waiting for the new nameserver information to propagate around the Internet, we recommend maintaining your site at your current host to avoid down time for your site. During this time, you can use the temporary address that we gave you to mirror your web site on's servers until the transfer is complete.

If you have any further questions, feel free to contact our support staff.